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We’ve all, at some time, been nervous around someone: a person whose force and purpose is a little intimidating. Dare I say…you’re a little scared of them ? Here’s how to cure it.[Read more]

The older I get, the more I seem to be morphing into a trainer: I’ve developed a whole series of workshops on sales and management development. But still I meet people who are hesitant to take time out to learn new skills and perspectives.[Read more]

It’s hard to be on top form every day. But as a Leader it's your job to get yourself – and everyone around you – to that 10/10 feeling that is essential for top performance.[Read more]

We’ve all been in meetings that never seemed to get going, meetings that drivelled into existence, where everyone was instantly bored and passive.[Read more]

2 MINUTES to take action on immediate requests (phone, email, chat) ...handle it quickly or move it on.[Read more]

I have a collection of glossy, sexy, life-changing Time Management books. All are gathering dust.[Read more]

It's always said that you should catch your employees doing the right things and praise them, rather than wait till things go wrong and give them a hard time. But that's not easy to do in fast growing, fast-moving businesses.[Read more]

It happens to us all: things are going so well, and then suddenly a question arises we have no idea how to answer - sometimes you genuinely don't know the answer, other times you definitely don't like the direction the question will take the conversation.[Read more]

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